Sun Comfort

Sunspace warranty

SunSpace Modular Enclosures Inc., (the manufacturer), guarantees the materials and factory workmanship, the original purchaser, to be of excellent quality as provided in this limited non-prorated warranty.

Sun Comfort Warranty:

Construction/workmanship of units are under warranty by Sun Comfort for one year. Please note caulking is a maintenance issue and covered only for the first 6 months. Service Calls made after the Sun Comfort One Year Warranty has expired will be charged a reasonable fee which may include a trip charge, labor fees and cost of materials (Revised 3/2016)

Laminations and Finishes – Lifetime Warranty:

All expanded polystyrene panel products {walls} are warranted to be free of blistering, chipping, cracking, peeling or delimitation under normal residential use and service for as long as you own your sunroom.

Insulating Glass Units – 15 Year Warranty:

SunSpace warrants its insulated glass units for fifteen (15) years, from the date of installation, under normal residential use and service, against seal failure resulting in permanent fogging in the space between the glass.

Window & Door Glass Breakage – Lifetime Warranty:

SunSpace warrants its tempered glass units in windows and doors against breakage in residential use for as long as you own your sunroom.

Vinyl Extruded Components (includes decking and railings) – Lifetime Warranty:

SunSpace warrants its vinyl extruded components under normal residential use and service, to be free from peeling, flaking, blistering and corroding for as long as you own your sunroom. The vinyl extruded components are not warranted against discoloration caused by air pollution, exposure to harmful chemicals (such as insect sprays) or normal weathering (fading) resulting from exposure to the elements.

Hardware and Screen Units – Lifetime Warranty:

SunSpace warrants the materials used for moving parts (door rollers, latches, etc.), and other hardware items and screen units under normal residential use and service for as long as you own your sunroom. (Please note screen repairs are NOT covered under this warranty)

Vinyl Glazed Windows – 10 Year Manufacturer’s Warranty:

SunSpace warrants the vinyl glazed windows for ten (10) years, from date of installation, under normal residential use and service, against fading and cracking provided the cleaning instructions are followed.

Taking Care of Your Vinyl Window:

WeatherMaster vinyl products should be cleaned at least every year. To maintain the vinyl and prolong its life, the use of Sunspace Vinyl cleaner is recommended. The use of other products containing abrasives, ammonia or other chemical (insecticides) can damage vinyl and will void warranty.

Sun Comfort warranties the vinyl windows for as long as you own the product.

We offer FREE *re-glazing(replacing) on any V4 track windows including parts AND labor. This warranty does not cover damage done to vinyl due to home or commercial insect sprays/ or failure to follow cleaning instructions as directed above.

*Re-glazing windows at the site/or residence will be assessed a trip charge. By bringing the windows to Neenah, the trip charge can be avoided.

Our obligation under this warranty shall be limited to repair or replacement of any component part found to be defective within the applicable periods described above. Should repair or replacement of the defective component parts be prohibitively costly, the manufacturer may instead provide a refund of the product purchase price. This warranty does not apply to any product damaged or determined to be defective as a result of improper handling, operation or maintenance.

Limitations of warranty:

SunSpace is not responsible for indirect, punitive, special, incidental or consequential damages or losses the consumer may suffer or incur in connection with this product or its use.

Warranty DOES NOT transfer to secondary homeowners. However, we will continue to service products with a cost.

Claims procedure:

If a warranty claim should become necessary, send the defective part (if practical to do so) or request an inspection by the installation contractor. If found to be defective, a new replacement part will be supplied to you at no charge (freight collect).